panoramic view of the driving range and the ocean in the far distance
FAQs

Frequently Asked Questions

JC Golf FAQs

You've got questions and we have answers. Learn more about the wonderful experiences that await when you choose a JC Golf course.

GOLF PROGRAMS

What is the JC Players Card?

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The JC Players Card offers discounted green fees, free rounds, range balls, and more at top Southern California courses.

What types of JC Players Cards are available?

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Options include Classic Weekday, Classic Anytime, Signature Weekday, and Signature Anytime Cards.

What benefits come with the JC Players Card?

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Benefits include over $2,000 in golf value, free rounds, dining discounts, advanced booking privileges, and pro shop savings.

How do I purchase a JC Players Card?

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Buy online at jcgolf.com or at any participating JC Golf course.

What is the JC 20/30 Club?

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A loyalty program offering heavily discounted green fees for golfers ages 20–29.

What is the JC Junior Players Card?

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A program offering young golfers (18 and under) discounted rates and other junior-specific benefits.

Which courses participate in the JC Players Card Program?

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Courses include Encinitas Ranch, Rancho Bernardo Inn, Los Serranos, The Crossings at Carlsbad, and more.

Can guests of Players Cardholders also receive discounts?

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Guests may receive special rates when accompanied by a cardholder at participating courses.

What is the SCGA Membership with JC Golf?

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An optional add-on providing USGA Handicap services, access to tournaments, and member benefits through the SCGA.

How do I sign up for SCGA Membership?

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You can register online or through participating JC Golf courses when purchasing your Players Card.

TEE TIMES & COURSE INFORMATION

How can I book a tee time?

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Book online at jcgolf.com, through the JC Golf App, or by calling the course directly.

Does JC Golf have an app?

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Yes! The JC Golf App allows you to book tee times, track your stats with an interactive scorecard, use GPS on the course, and access exclusive Offer Locker discounts.

Can I walk in without a tee time?

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Walk-ins are accepted based on availability, but reservations are highly recommended.

Are rental clubs available?

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Yes, rental sets are available at most JC Golf courses.

Are carts included with tee times?

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Cart inclusion varies by course and by rate specials; confirm at the time of booking.

Are twilight or super twilight rates offered?

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Yes, discounted afternoon and evening twilight rates are available at select courses.

Are there any courses under renovation?

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Yes, Dos Osos Golf Club (formerly Eagle Crest) is currently undergoing renovation.

Is proper golf attire required?

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Yes, collared shirts and soft-spike golf shoes are generally required. Please confirm with each course.

Are JC Golf courses open year-round?

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Yes, all JC Golf courses are open year-round, weather permitting.

How do I cancel or modify a tee time?

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Contact the specific course directly. Cancellation policies may vary by location.

LESSONS & PLAYER DEVELOPMENT

Are golf lessons available?

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Yes, private and group instruction is available from PGA and LPGA-certified teaching professionals.

Are beginner clinics offered?

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Yes, beginner programs like Intro2Golf are available at select locations.

Can juniors take lessons at JC Golf courses?

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Yes, junior lessons, summer camps, and clinics are offered for young golfers.

How do I schedule a golf lesson?

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Contact the course directly or visit the JC Golf website to schedule your lesson.

What is the PGA HOPE Program?

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A golf rehabilitation program for military veterans is offered through participating JC Golf courses.

WEDDINGS, EVENTS, & PRIVATE GATHERINGS

Can I host my wedding at a JC Golf course?

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Yes, JC Golf offers beautiful golf course wedding venues in San Diego and San Bernardino.

What types of private events can be hosted?

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Weddings, corporate outings, banquets, golf tournaments, and social celebrations.

Are indoor and outdoor event spaces available?

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Yes, venues include elegant clubhouses, garden patios, ceremony lawns, and banquet rooms.

Does JC Golf provide event catering?

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Yes, full onsite catering is available with custom menus curated by professional chefs.

How do I book a site tour for an event?

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Contact the events team at the course where you would like to host your event to schedule a tour.

DININING & RESTAURANTS

Do JC Golf courses have restaurants or grills?

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Yes, most JC Golf courses offer onsite dining with full-service menus. Here are some of the restaurants you can visit:

  • Ranch Grill at Encinitas Ranch Golf Course (Encinitas, CA)
  • JAX Bar + Dining at Cathedral Canyon Golf Club (Cathedral City, CA)
  • Jack’s Racquet Room Restaurant at Los Serranos Golf Club (Chino Hills, CA)
  • Canyons Restaurant at The Crossings at Carlsbad Golf Course (Carlsbad, CA)
  • Dining at Rancho Bernardo Inn featuring Veranda, Café Granada, and AVANT (San Diego, CA)
  • Fountains 19 Patio at Welk Resorts San Diego Golf Courses (Escondido, CA)

Can non-golfers dine at JC Golf course restaurants?

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Yes, all dining outlets are open to the public.

Are catering services customizable for events?

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Yes, customized event catering packages are available for weddings, tournaments, and corporate events.

Is outdoor patio dining available?

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Yes, many JC Golf restaurants offer outdoor dining with scenic golf courses and coastal views.

How can I view restaurant menus?

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Menus are posted online on each course’s dining page or are available on-site.

MEMBERSHIPS & LOYALTY BENEFITS

What loyalty benefits are available besides the Players Card?

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JC Golf also offers the JC 20/30 Club for younger golfers, Junior Players Cards, and SCGA memberships.

Are loyalty members eligible for discounts on merchandise and dining?

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Yes, Players Cardholders enjoy 10–25% off pro shop purchases and restaurant discounts at participating courses.

Can I use my Players Card benefits immediately after purchase?

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Yes, your benefits activate immediately upon purchase.

Are there referral rewards for recommending friends?

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Yes, Players Cardholders receive bonus rounds for successful referrals of new cardholders.

Can my Players Card be used at all JC Golf-managed properties?

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Most courses accept Players Card benefits; please check for any specific course exclusions.

GENERAL INFORMATION & POLICIES

What payment methods are accepted?

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Major credit cards and mobile payments (Apple Pay, Google Pay) are accepted at most locations.

Are pets allowed at JC Golf courses?

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Only service animals are allowed on JC Golf properties.

Does JC Golf offer gift cards?

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Yes, gift cards are available online and in pro shops, redeemable for golf, dining, and merchandise.

How do I find out about JC Golf specials?

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Visit the Specials page at jcgolf.com or download the JC Golf App for exclusive offers.

What are the age requirements for junior programs?

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Junior golf programs are open to players ages 6–18.

How can I stay updated on JC Golf news?

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Subscribe to the JC Golf newsletter, follow JC Golf on social media, or download the JC Golf App.

Where can I download the JC Golf App?

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Download it for free from the Apple App Store or Google Play Store.

Are there senior or military discounts?

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Yes, some JC Golf courses offer discounted rates for seniors and military members.

What is JC Golf’s refund policy?

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Refund policies vary by course; please contact the golf shop directly for specific details.

Who should I contact for more information?

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Visit the Contact page on jcgolf.com or call your preferred JC Golf course directly.

CLASSIC & SIGNATURE CARD INFORMATION

WHEN AND WHERE ARE THE CLASSIC ANYTIME CARD'S ROUND COUPONS VALID?

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For the Classic Anytime Card, the anytime round coupons are valid every day of the week, including JC Golf holidays. Two (2) of the round coupons are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Cross CreekThe Crossings at CarlsbadEncinitas Ranch Golf Course, Glen IvyThe Golf Club of California, and Rancho Bernardo Inn Golf Course.

For the Signature Card, the anytime coupon rounds are valid every day of the week, including JC Golf holidays, at all JC Golf courses.

CAN I USE ALL MY ROUND COUPONS AT ENCINITAS RANCH, THE CROSSINGS, THE GOLF CLUB OF CALIFORNIA, OR RANCHO BERNARDO INN? WHEN AND WHERE ARE THE CLASSIC ANYTIME CARD'S ROUND COUPONS VALID? DO THE ROUND COUPONS INCLUDE A CART?

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Yes, if you purchase a Signature Card, you may use your weekday or anytime round coupons at any participating JC Golf Course. JC Players are encouraged to play all courses participating in the JC Players Card program.

No, if you purchase a Classic Weekday Card, two (2) of the rounds are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except The Crossings at Carlsbad, Encinitas Ranch Golf Course, The Golf Club of California, and Rancho Bernardo Inn Golf Course.

No, if you purchase a Classic Anytime Card, two (2) of the rounds are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Cross CreekThe Crossings at Carlsbad, Encinitas Ranch Golf Course, Glen IvyThe Golf Club of California, and Rancho Bernardo Inn Golf Course.

DO THE ROUND COUPONS INCLUDE A CART?

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Yes, a cart is included, however, round coupons are not valid for group or tournament play.

CAN I USE MY ROUND COUPONS AT MISSION HILLS NORTH – GARY PLAYER SIGNATURE COURSE IN RANCHO MIRAGE?

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No, rounds coupons are not accepted at Mission Hills North – Gary Player Signature Course in Rancho Mirage, California. JC Players do receive the low JC Players rate and can book a tee time directly from the course website.

WEEKDAY & ANYTIME CARDS

DO WEEKDAY CARDS INCLUDE HOLIDAYS?

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No, only anytime cards include holidays.

ARE THERE BLACKOUT DATES OR DATE RESTRICTIONS FOR THE ANYTIME CARD?

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No, the anytime card has no date restrictions.

HOLIDAY SCHEDULE 

WHERE CAN I FIND THE LIST OF JC GOLF HOLIDAY RATES AND SCHEDULE?

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Holiday rates will apply for certain designated JC Golf holidays as published here. These dates are subject to change during the membership year, with or without prior notice.

I HAVE A WEEKDAY CARD. CAN THE ROUND COUPONS BE USED ON COURSE HOLIDAYS?

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Weekday cardholders cannot redeem rounds coupons on holiday dates. Anytime cardholders can redeem rounds coupons on holiday dates. Choose an Anytime Card to avoid holiday blackout dates.

RENEWING 

ONCE I HAVE USED ALL MY ROUND COUPONS, CAN I RENEW EARLY?

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Yes, rounds coupons can be purchased early; however, bonus packs are only distributed once per year.

CAN I REDEEM UNUSED ROUND COUPONS IF I RENEW?

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Yes, unused round coupons remain valid as long as your membership is current and active.

CAN I RENEW MY ANYTIME CARD AT A DISCOUNTED RATE?

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If you renew your anytime card within 30 days after expiration, you will receive a special $20 discount.

CAN I UPGRADE FROM A WEEKDAY TO AN ANYTIME CARD?

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Yes, current cardholders can upgrade for a minimal fee. All booklets and coupons must be returned unused and intact.

USING THE CARDS

WILL I BE GUARANTEED TEE TIMES WHEN I BOOK AS A JC PLAYER?

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While active JC Players are able to book 8 days in advance, tee time availability is not guaranteed. Tee times at particular courses can be in high demand so reservations are not guaranteed. JC Players are encouraged to play all courses participating in the JC Players Card program.

WHEN I PURCHASE A JC PLAYER CARD CAN I USE IT RIGHT AWAY? (OR SHOULD I WAIT UNTIL I GET THE PLASTIC CARD?)

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Yes, you can use your new JC Players card on the day of purchase. You should receive your JC Players Card the day of purchase, but if you do not, any JC Golf course can print or reprint it for you.

WHEN CAN I USE MY JC PLAYERS CARD GUEST PASSES TO EXTEND THE LOWEST RATE TO MY GUESTS?

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Any day of the week as long as the guest is with you and your JC Players Card is valid. However, the passes are not valid for group or tournament play, nor can they be combined with other discounts or offers. Up to three passes may be used at one time and all guests must register at the golf shop to receive a discount.

I WILL BE MOVING OUT OF THE SAN DIEGO AREA, CAN I GIVE MY JC BOOKLETS TO MY BROTHER?

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According to the Terms and Conditions of the JC Players Card Program: cards and coupons are non-transferable and may not be given to, sold to, or exchanged for other goods and services.

HOW DO I BOOK TEE TIMES ONLINE USING MY JC PLAYERS CARD WITHOUT GETTING CHARGED THE FULL GREEN FEE RATES?

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When you are booking a Tee Time online or in-app, follow the complete booking process. When you arrive at the course with your JC Player’s card and a valid ID, you will be charged the applicable rates.

MY DOMESTIC PARTNER AND I ARE BOTH JC PLAYER CARDHOLDERS WHEN WE GOLF TOGETHER, CAN WE USE THE SAME COUPON BOOKLET?

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Yes, the only instance you can use someone else’s coupon is if both cardholders are current and in a domestic partnership.

ACCOUNT INFORMATION 

HOW DO I UPDATE MY CONTACT INFORMATION?

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If your email address is going away, and you want to submit a new one, please visit www.jcgolf.com scroll to the bottom of the page, click “Contact Us” and send us your updated information. We will update your customer profile within 48 hours, or you may visit any JC Golf pro shop and update it in-person.

WHEN DOES MY CARD EXPIRE?

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Membership is valid for one year after the application is processed and is annually renewable until your 30th birthday. Membership is no longer valid after the 30th birthday. Present a valid form of ID at check-in.

HOW DO I MANAGE TEE TIME RESERVATIONS ONLINE?

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Visit the App How-To section or sign into the tee time booking page. Click your name at the top right corner of the screen; this is where the sign-in button will be if you are not signed in. Under your name in the drop-down menu, click Reservations to view reservations made on your account. On the Reservations screen, click to expand the tee times and see more details. For Upcoming Reservations, you can cancel or modify the booking.

WHEN I TRY TO BOOK A TEE TIME, WHY DO I NOT SEE 8 DAYS ADVANCED RESERVATIONS?

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Verify you are using the same email that was used to set up your JC Players Card account. For assistance with the correct email, please submit an inquiry form.

INQUIRY FORM

WHEN I SET UP THE JC GOLF APP, WHY DOES IT NOT RECOGNIZE ME AS A JC PLAYER?

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If multiple emails are on file, the system may not connect correctly. Choose the email associated with your JC Players account. For assistance, speak with a golf shop team member to review your account. If you need to reset your password, request a password reset and an email will be sent separately with instructions. 

WHAT IS THE REFUND POLICY?

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According to the Terms and Conditions of the JC Players Card Program: JC Golf’s cancellation policy is 30 days after purchase for a full refund.

REFERRAL INFORMATION 

IF I REFER A FRIEND AND HE SIGNS UP FOR THE JC PLAYERS CARD HOW DO I GET A FREE ROUND?

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Your referral bonus round is allocated to the customer profile in our system and you will receive an email letting you know it has been allocated. Please remind your friend to add your name to the referred by section of their JC Player Card Application.

HOW MANY FRIENDS CAN I REFER?

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Refer as many friends as you would like and keep getting your Referral Bonus benefit, its unlimited!

HOW CAN WE PLAY FOR FREE EVERY DAY?

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If you refer a friend that becomes a JC Player Cardholder and they have never been one before, you will receive a free round of golf valid any time at any one of our participating courses; cart included. Non-transferrable or valid for tournament play.

CAN I REALLY USE THE REFERRAL ROUND ANY TIME AND AT ANY JC GOLF COURSE?

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Yes, the referral rounds are redeemable at any time, including JC Golf’s designated holidays and at all participating JC Golf properties.

AS I PURCHASE A NEW CARD, HOW DO I RECEIVE A REFERRAL ROUND?

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At the time of your first-time JC Players Card purchase, add your friend’s full name to the “Referred By Section” of the JC Player application OR inform the golf shop counter staff at time of purchase. This information must be provided at time of purchase.

REPLACEMENTS & SUSPENSIONS

WHAT HAPPENS IF I LOSE MY BOOKLETS? DO YOU REPLACE LOST BOOKLETS?

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According to JC Players Card Terms & Conditions; JC Resorts is not responsible for lost or damaged JC Players Card coupons or Preferred Partner coupons and will not provide replacement coupons.

I WILL BE HAVING SURGERY AND UNABLE TO PLAY GOLF. CAN I SUSPEND MY CARD?

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Please email JCMedicalextension@jcresorts.com to get the process started and you will hear back from us within three business days. Please know that JC Golf is sensitive to medical issues that arise with our cardholders.

WHAT IF MY CLUBS ARE STOLEN AND ALL MY JC PLAYER CARD BOOKLETS ARE IN MY BAG?

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Please email JCStolenbooklet@jcresorts.com to get the process started and you will hear back from us within two business days. Please know that JC Golf is sensitive to any issues that arise with our cardholders.

BENEFITS INFORMATION

WHEN I PURCHASED MY CARD, IT INCLUDED A COUPON FOR 5 RANGE BALLS. CAN I STILL REDEEM?

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For purchases prior to August 1, 2024, you can redeem your driving range coupons in the Bonus Pack until your current membership expires or 12/31/25.

HOW DO I USE MY 15% MERCHANDISE DISCOUNT?

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Redeem your 15% off coupon at any JC Golf Course and the discount will be taken off the manufacturer’s suggested retail price of a single golf club. The offer may not be combined with any other discounts, is non-transferable, and expires one year after the date of purchase.

HOW DOES THE JC PLAYER SAVE UP TO 53% ON GREEN FEES YEAR-ROUND AT JC GOLF COURSES?

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When you become a Weekday or Anytime JC Players Cardholder, the first 5 round coupons you receive more than pays for the membership. Thereafter, as a JC Players cardholder, you receive the lowest available rate.

CAN I USE MY ROUND COUPONS AT LOS SERRANOS GOLF CLUB?

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JC Players can play Los Serranos Golf Club and receive the Los Serranos Players Card rate and can also redeem their JC Players Card round coupons. To receive this benefit, it is required to show current JC Players Card, Round Coupon, and valid photo ID at check-in. Book tee times online HERE.

CAN ROUND COUPONS AT EXECUTIVE COURSES BE REDEEMED AS A 2-FOR-1 COUPON?

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Yes, as a JC Player you can redeem one of your booklet coupons for two rounds and your guest does not need to be a JC Player. This offer is valid at Welk Resort and Oaks North. The special offer may not be combined with any other discounts; is valid after 10:30 am at Oaks North Golf Course; is not valid for group or tournament play; and excludes JC designated holidays unless otherwise noted.

DOES THE 2-FOR-1 ROUND SPECIAL AT EXECUTIVE GOLF COURSES INCLUDE CART?

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Yes, the 2-for-1 round special includes a free cart so two play with one coupon as long as there is a current JC Player cardholder in the group. Validity:

  • Weekday Cardholders: Valid Monday – Friday any time. Not valid Saturday-Sunday.
  • Anytime Cardholders: Valid every day. At Oaks North, valid after 10:30 am Saturday-Sunday.
  • Not valid for group or tournament play or on JC Golf designated holidays.

WHEN DO THE ADDITIONAL BONUS ROUND COUPONS EXPIRE AND DO THEY INCLUDE CART?

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For cards purchased after March 2019 – Bonus Pack coupons include Welk Resorts San Diego and Reidy Creek Golf Course. The coupons have expiration dates on the backside of coupons. These two Bonus Complimentary Green Fees do not include a cart. Bonus round coupons are subject to change.

HOW DO I BOOK MY BONUS ROUND COUPON?

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Book online at www.jcgolf.com, at any of JC Golf Courses, call Central Reservations at (858) 675-8470, or book on any of the course’s mobile apps. Bonus round coupons are subject to change.

Are JC Golf courses dog friendly?

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With the exception of service dogs, dogs and pets are not allowed on the golf courses, golf cart, pro shop, or food and beverage outlets. 

CAN I STILL REDEEM A BONUS COUPON IF IT IS REMOVED FROM THE BONUS BOOK?

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The bonus coupons in the bonus booklet are all subject to change. Once a bonus coupon is removed, it is no longer valid or available for redemption. As noted in the inside cover of the booklet, ‘prices and benefits offered to cardholders are subject to change during the membership year, with or without prior notice to cardholders’.

I HAVE A BONUS ROUND COUPON IN MY BONUS PACK FOR REIDY CREEK GOLF COURSE BUT DO NOT SEE THE COURSE LISTED ON THE JC GOLF WEBSITE. CAN I STILL REDEEM?

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As stated in the terms and conditions, the courses in the JC Players Card program are subject to change. As of October 1, 2022, Reidy Creek Golf Course is no longer managed by JC Golf for the City of Escondido therefore is no longer included in the JC Players Card program. If you have not redeemed your Reidy Creek Complimentary Green Fee round, you can still redeem it at The Oaks course at The Welk in Escondido until Thursday, December 15, 2022.


The Oaks golf course is a 62 executive course located within The Welk resort property located at 8860 Lawrence Welk Dr., Escondido, CA 92026. For questions and tee times please call the pro shop at 760-749-3225.

CLASSIC & SIGNATURE CARD INFORMATION

WHEN AND WHERE ARE THE CLASSIC ANYTIME CARD'S ROUND COUPONS VALID?

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For the Classic Anytime Card, the anytime round coupons are valid every day of the week, including JC Golf holidays. Two (2) of the round coupons are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Cross CreekThe Crossings at CarlsbadEncinitas Ranch Golf Course, Glen IvyThe Golf Club of California, and Rancho Bernardo Inn Golf Course.

For the Signature Card, the anytime coupon rounds are valid every day of the week, including JC Golf holidays, at all JC Golf courses.

CAN I USE ALL MY ROUND COUPONS AT ENCINITAS RANCH, THE CROSSINGS, THE GOLF CLUB OF CALIFORNIA, OR RANCHO BERNARDO INN? WHEN AND WHERE ARE THE CLASSIC ANYTIME CARD'S ROUND COUPONS VALID? DO THE ROUND COUPONS INCLUDE A CART?

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Yes, if you purchase a Signature Card, you may use your weekday or anytime round coupons at any participating JC Golf Course. JC Players are encouraged to play all courses participating in the JC Players Card program.

No, if you purchase a Classic Weekday Card, two (2) of the rounds are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except The Crossings at Carlsbad, Encinitas Ranch Golf Course, The Golf Club of California, and Rancho Bernardo Inn Golf Course.

No, if you purchase a Classic Anytime Card, two (2) of the rounds are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Cross CreekThe Crossings at Carlsbad, Encinitas Ranch Golf Course, Glen IvyThe Golf Club of California, and Rancho Bernardo Inn Golf Course.

DO THE ROUND COUPONS INCLUDE A CART?

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Yes, a cart is included, however, round coupons are not valid for group or tournament play.

CAN I USE MY ROUND COUPONS AT MISSION HILLS NORTH – GARY PLAYER SIGNATURE COURSE IN RANCHO MIRAGE?

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No, rounds coupons are not accepted at Mission Hills North – Gary Player Signature Course in Rancho Mirage, California. JC Players do receive the low JC Players rate and can book a tee time directly from the course website.