panoramic view of the driving range and the ocean in the far distance
FAQs

Frequently Asked Questions

JC Golf FAQs

You've got questions and we have answers. Learn more about the wonderful experiences that await when you choose a JC Golf course

GOLF PROGRAMS

What is the JC Players Card?

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The JC Players Card offers discounted green fees, free rounds, range balls, and more at top Southern California courses.

How do I purchase a JC Players Card?

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Buy online at jcgolf.com or at any participating JC Golf course.

What types of JC Players Cards are available?

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Options include Classic Weekday, Classic Anytime, Signature Weekday, and Signature Anytime Cards.

What benefits come with the JC Players Card?

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Benefits include over $2,000 in golf value, rounds, dining discounts, advanced booking privileges, and pro shop savings.

Can guests of Players Cardholders also receive discounts?

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Guests may receive special rates when accompanied by a cardholder at participating courses.

What is the JC 20/30 Club?

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A loyalty program offering heavily discounted green fees for golfers ages 20–29.

What is the JC Junior Players Card?

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A program offering young golfers (6-18 years old) discounted rates and other junior-specific benefits.

What is the SCGA Membership with JC Golf?

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An optional add-on providing USGA Handicap services, access to tournaments, and member benefits through the SCGA.

TEE TIMES & COURSE INFORMATION

How can I book a tee time?

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Book online at jcgolf.com, through the JC Golf App, or by calling the course directly.

Does JC Golf have an app?

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Yes! The JC Golf App allows you to book tee times, track your stats with an interactive scorecard, use GPS on the course, and access exclusive Offer Locker discounts.

Can I walk in without a tee time?

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Walk-ins are accepted based on availability, but reservations are highly recommended.

Are rental clubs available?

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Yes, rental sets are available at most JC Golf courses.

Are carts included with tee times?

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Cart inclusion varies by course and by rate specials; confirm at the time of booking.

Are twilight or super twilight rates offered?

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Yes, discounted afternoon and evening twilight rates are available at select courses.

Is proper golf attire required?

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Yes, collared shirts and soft-spike golf shoes are generally required. Please confirm with each course.

Are JC Golf courses open year-round?

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Yes, all JC Golf courses are open year-round, weather permitting. Please check with the course directly for holiday schedules.

How do I cancel or modify a tee time?

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Contact the specific course directly. Cancellation policies may vary by location. Changes or cancellations can also be done in the JC Golf app. Cancellation policies and charges may vary by location.

WEDDINGS, EVENTS, & PRIVATE GATHERINGS

What types of private events can be hosted?

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Weddings, corporate outings, banquets, golf tournaments, and social celebrations.

Are indoor and outdoor event spaces available?

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Yes, venues include elegant clubhouses, garden patios, ceremony lawns, and banquet rooms.

DINING & RESTAURANTS

Do JC Golf courses have restaurants or grills?

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Yes, most JC Golf courses offer onsite dining with full-service menus. Here are some of the restaurants and pubs you can visit:

  • Ranch Grill at Encinitas Ranch Golf Course (Encinitas, CA)
  • Bar + Dining at Cathedral Canyon Golf Club (Cathedral City, CA)
  • Jack’s Racquet Room Restaurant at Los Serranos Golf Club (Chino Hills, CA)
  • Canyons Restaurant at The Crossings at Carlsbad Golf Course (Carlsbad, CA)
  • Dining at Rancho Bernardo Inn featuring Veranda, Café Granada, and AVANT (San Diego, CA)
  • Fountains 19 Patio at Welk Resorts San Diego Golf Courses (Escondido, CA)
  • The Bevy at Twin Oaks Golf Course (San Marcos, CA)
  • Dos Osos Cocina at Dos Osos Golf Club (Escondido, CA)
  • De Luz Grill at Cross Creek Golf Club (Temecula, CA)
  • The Canyons Grille at Glen Ivy Golf Club (South Corona, CA)

For more information, visit https://www.jcgolf.com/southern-california-golf-course-restaurant.

Can non-golfers dine at JC Golf course restaurants?

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Yes, all dining outlets are open to the public.

Are catering services customizable for events?

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Yes, customized event catering packages are available for weddings, tournaments, and corporate events.

Is outdoor patio dining available?

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Yes, many JC Golf restaurants offer outdoor dining with scenic golf courses and coastal views.

How can I view restaurant menus?

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Menus are available on-site and on some course websites.

MEMBERSHIPS & LOYALTY BENEFITS

What loyalty benefits are available besides the Players Card?

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JC Golf also offers the JC 20/30 Club for younger golfers, Junior Players Cards, and SCGA memberships.

Are loyalty members eligible for discounts on merchandise and dining?

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Yes, Players Cardholders enjoy 10–25% off pro shop purchases and restaurant discounts at participating courses.

Can I use my Players Card benefits immediately after purchase?

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Yes, your benefits activate immediately upon purchase.

Are there referral rewards for recommending friends?

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Yes, Players Cardholders receive bonus rounds for successful referrals of new cardholders.

GENERAL INFORMATION & POLICIES

What payment methods are accepted?

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Major credit cards and mobile payments (Apple Pay, Google Pay) are accepted at most locations.

Are pets allowed at JC Golf courses?

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Only service animals are allowed on JC Golf properties.

How do I find out about JC Golf specials?

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Visit the Specials page at jcgolf.com or download the JC Golf App for exclusive offers.

What are the age requirements for junior programs?

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Junior golf programs are open to players ages 6–18.

How can I stay updated on JC Golf news?

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Subscribe to the JC Golf newsletter, follow JC Golf on social media, or download the JC Golf App.

Where can I download the JC Golf App?

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Download it for free from the Apple App Store or Google Play Store.

Are there senior or military discounts?

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Yes, some JC Golf courses offer discounted rates for seniors and military members.

What is JC Golf’s refund policy?

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Refund policies vary by course; please contact the golf shop directly for specific details.

Who should I contact for more information?

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Visit the Contact page on jcgolf.com or call your preferred JC Golf course directly.

JC Golf App and Tee Time Reservations

Does JC Golf have a tee time reservations app?

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Yes, the JC Golf app is available in the Apple or Android App Store to download. It is free to download.

Is there a time delay when I book online?

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Do you charge a service fee to book online?

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No, there is no service charge to book online with JC Golf.

How many days in advance can I book?

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JC Players can book 8 days in advance. Public and SoCal players can book 7 days in advance. Depending
on the course, city residents may be able to book 9 days in advance.

I cannot remember by password to my account. How do I login?

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If you cannot remember the password, click Forgot Password. An email will be sent to reset the
password. Follow the instructions to reset.

I am a JC Player and my login is not working. How do I book online?

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If the system matches your email address, it will populate JC Player rates and show dates 8 days out. If it
does not, rates will default to public and show 7 days out. VERY IMPORTANT - use the email address
provided on your JC Player application.

How do I view the dates and times of my current reservations?

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To view your upcoming and past reservations, be sure you are signed in to the online reservations. From
any booking page, click your name at the top right corner of the screen; this is where the sign-in button
will be if you are not signed in. Under your name in the drop-down menu, click ‘Reservations’ to view
reservations made on your account. On the Reservations screen, click to expand the tee times and see
more details. For Upcoming Reservations, you can cancel or modify the booking.

How do I cancel my reservation online?

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For tee time cancellations, be sure you are signed in to the online reservations. From any booking page,
click your name at the top right corner of the screen; this is where the sign-in button will be if you are
not signed in. Under your name in the drop-down menu, click ‘Reservations’ to view reservations made
on your account. On the Reservations screen, click to expand the upcoming tee times and see more
details. For Upcoming Reservations, you can cancel the booking if you are outside of the cancellation
window.

Will I be charged at the time I make a reservation online?

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No, check-in and payment will be made at the pro shop counter when you arrive for your tee time.

How do I see tee times for multiple courses?

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1. First, enter your course of choice’s tee time booking page and sign in.
2. Click on the Select Course drop-down menu on the top left side of the screen.
a. If you have entered through a championship-level golf course, check off one or all of
the listed courses, and tee times will appear for the championship courses. (De-click on
the page to activate the aggregate view. It may take a minute to load.)
b. If you have entered through an executive-level golf course, check off one or all and tee
times will appear for the executive courses. (De-click on the page to activate the
aggregate view. It may take a minute to load.)

3. To choose different dates, click the right or left arrow on both sides of the date or click the date
or calendar icon for more options. 
4. Choose tee time and proceed to finalize the reservation.
5. Using this feature, you only need to sign in one time to make tee times at the other courses.

Where do I find course notifications on the app?

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In the lower right corner, a Course Note may appear. This is used for course notifications such as
aerification. Click the Course Note button to read the notification. If multiple courses are chosen, course
notes from each will appear. Scroll right and left through the notes to read all notifications.

How do I book a tee time online?

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To book online, go to jcgolf.com. Click Book Tee Time in the navigation. Click course; each course has its
own Tee Time Booking page with various player types. Choose Player type and click “Book Tee Time”.
Set up an account and login.
If you are a new player or do not know which email to use, enter an email address, click NEXT, proceed
to the next page, and request a password reset. An email from CPS will be sent to reset the password.
A Facebook or Google account can be used to log in too. This feature is not available for JC Players as
they require the email provided on their JC Player application.

How do I cancel my tee time reservations?

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On the app’s home screen, click Book Tee Times, click a course, click a player type. You are now in the
tee time booking engine. Click your name at the top right corner of the screen; this is where the sign-in
button will be if you are not signed in. Under your name in the drop-down menu, click Reservations to
view reservations made on your account. On the Reservations screen, click to expand the upcoming tee
times and see more details. For Upcoming Reservations, you can Cancel the booking if you are outside of
the cancellation window.

Where do I find the first-time download offer on the app?

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The Offer Locker is where first-time download guests receive the $5 off merchandise or golf balls in the
pro shop (cannot be used on rounds). Present the offer on your mobile device to the pro shop staff to
redeem. You will be asked to click redeem and the staff will apply your discount.

How do I view my tee time reservations?

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On the app’s home screen, click Book Tee Times, click a course, click a player type. You are now in the
tee time booking engine. Click your name at the top right corner of the screen; this is where the sign-in
button will be if you are not signed in. Under your name in the drop-down menu, click Reservations to
view reservations made on your account. On the Reservations screen, click to expand the tee times and
see more details. For Upcoming Reservations, you can cancel or modify the booking.

How do I book a tee time on the JC Golf app?

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On the app’s home screen, click Book Tee Times. Choose course - this will link you to the online booking
engine. Choose date. Choose the number of Players. View available tee times. Choose tee time. Proceed
to sign-in.
Once you are logged into the online booking engine, you will be able to switch to various courses in their
set for available tee times, view different dates, view past and prior reservations, and make changes to
your tee times. 
If you do not remember which email is associated with your account, ask a pro shop personnel or fill out
the CONTACT US form for assistance. If you do not remember your password, click reset password.

When do I pay for my reservation?

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The pro shop will finalize check-in and payment.  JC Players and JC 20/30 Cardholders are required to
show their ID at check-in.

If I am a JC Player, will the app recognize my account?

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Yes, once you have downloaded the app, proceed with the account set up. Click the person icon in top
right for account settings. Be sure to use the email address provided on your JC Player application. Use
the password associated with your email or click Reset Password to change and gain access. A separate
email from CPS will be sent with instructions on resetting the password.
If you do not remember which email is associated with your account, ask a pro shop personnel or fill out
the CONTACT US form for assistance.
Note, if the system does not recognize your email, it will automatically assign the Public players class.

Can I log in with my Google or Facebook account?

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Yes, for SoCal and Public players, accounts can be created with Facebook and Google accounts. This is
not activated for JC Players. JCPs must use the email address associated with their JCP application.

Why isn’t the system recognizing my account?

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If multiple emails are on file, the system may not connect correctly. Speak with a golf shop team
member to review your account and choose the correct email address. If you need to reset your
password, request a password reset and an email will be sent separately with instructions.