Frequently Asked Questions

Holiday rates will apply for certain designated JC Golf holidays as published here. These dates are subject to change during the membership year, with or without prior notice.

According to JC Players Card Terms & Conditions; JC Resorts is not responsible for lost or damaged JC Players Card coupons or Preferred Partner coupons and will not provide replacement coupons.

Please email JCStolenbooklet@jcresorts.com to get the process started and you will hear back from us within two business days. Please know that JC Golf is sensitive to any issues that arise with our cardholders.

Please email JCMedicalextension@jcresorts.com to get the process started and you will hear back from us within three business days. Please know that JC Golf is sensitive to medical issues that arise with our cardholders.

According to the Terms and Conditions of the JC Players Card Program: cards and coupons are non-transferable and may not be given to, sold to, or exchanged for other goods and services.

When you are booking a Tee Time online or in-app, follow the complete booking process. When you arrive at the course with your JC Player’s card and a valid ID, you will be charged the applicable rates.

Yes, the only instance you can use someone else’s coupon is if both cardholders are current and in a domestic partnership.

Yes, you can use your new JC Players card on the day of purchase. You should receive your JC Players Card the day of purchase, but if you do not, any JC Golf course can print or reprint it for you.

Any day of the week as long as the guest is with you and your JC Players Card is valid. However, the passes are not valid for group or tournament play, nor can they be combined with other discounts or offers. Up to three passes may be used at one time and all guests must register at the golf shop to receive a discount.

If your email address is going away, and you want to submit a new one, please visit www.jcgolf.com scroll to the bottom of the page, click “Contact Us” and send us your updated information. We will update your customer profile within 48 hours, or you may visit any JC Golf pro shop and update it in person.

One year from the date of purchase, in other words, your card is good for 365 days.

Redeem your 15% off coupon at any JC Golf Course and the discount will be taken off the manufacturer’s suggested retail price of a single golf club. The offer may not be combined with any other discounts, is non-transferable, and expires one year after the date of purchase.

Your referral bonus round is allocated to the customer profile in our system and you will receive an email letting you know it has been allocated. Please remind your friend to add your name to the referred by section of their JC Player Card Application.

When you become a Weekday or Anytime JC Players Cardholder, the first 5 round coupons you receive more than pays for the membership. Thereafter, as a JC Players cardholder, you receive the lowest available rate.

According to the Terms and Conditions of the JC Players Card Program: JC Golf’s cancellation policy is 30 days after purchase for a full refund.

Refer as many friends as you would like and keep getting your Referral Bonus Rounds, its unlimited!

Yes, the referral rounds are redeemable at any time, including JC Golf’s designated holidays and at all participating JC Golf properties.

As a current JC Player cardholder, you may play 1 round of golf at the JC Golf course of your choice on the exact day of your birthday. This bonus round does not require a coupon; your JC Players account automatically includes this benefit. Book your tee time in advance online, in-app, or by phone (858) 675-8470.

If you refer a friend that becomes a JC Player Cardholder and they have never been one before, you will receive a free round of golf valid any time at any one of our participating courses; cart included. Non-transferrable or valid for tournament play.

JC Players can play Los Serranos Golf Club and receive the Los Serranos Players Card rate and can also redeem their JC Players Card round coupons. Book tee times online HERE.

According to the JC Player Card Terms and Conditions of the JC Player Card Program, JC Resorts only accepts your free Birthday Round on your exact Birthday with proof of valid ID. Birthday rain checks are only valid if course is closed due to inclement weather and the player is at the golf course attempting to play or finish their round.

Yes, as a JC Player you can redeem one of your booklet coupons for two rounds and your guest does not need to be a JC Player. This offer is valid at Welk Resort, Oaks North, and Reidy Creek. The special offer may not be combined with any other discounts; is valid after 10:30 am at Oaks North Golf Course; is not valid for group or tournament play; and excludes JC designated holidays unless otherwise noted.

Yes, the 2-for-1 round special includes a free cart so two play with one coupon as long as there is a current JC Player cardholder in the group. Validity:

• Weekday Cardholders: Valid Monday – Friday any time. Not valid Saturday-Sunday.
• Anytime Cardholders: Valid every day. At Oaks North, valid after 10:30 am Saturday-Sunday.
• Not valid for group or tournament play or on JC Golf designated holidays.

For cards purchased after March 2019 – Bonus Pack coupons include Welk Resorts San Diego and Reidy Creek Golf Course. The coupons have expiration dates on the backside of coupons. These two Bonus Complimentary Green Fees do not include a cart. Bonus round coupons are subject to change.

Book online at www.jcgolf.com, at any of JC Golf Courses, call Central Reservations at (858) 675-8470, or book on any of the course’s mobile apps. Bonus round coupons are subject to change.

While active JC Players are able to book 8 days in advance, tee time availability is not guaranteed. Tee times at particular courses can be in high demand so reservations are not guaranteed. JC Players are encouraged to play all courses participating in the JC Players Card program.

Yes, if you purchase a Signature Card, you may use your weekday or anytime round coupons at any participating JC Golf Course. JC Players are encouraged to play all courses participating in the JC Players Card program.

No, if you purchase a Players Card, two (2) of the rounds are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Encinitas Ranch Golf Course, The Crossings at Carlsbad, and Rancho Bernardo Inn Golf Course.

For the Players Card, the anytime round coupons are valid every day of the week, including JC Golf holidays. Two (2) of the round coupons are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Encinitas Ranch Golf Course, The Crossings at Carlsbad, and Rancho Bernardo Inn Golf Course.

For the Signature Card, the anytime coupon rounds are valid every day of the week, including JC Golf holidays, at all JC Golf courses.

Yes, most unused booklet coupons (e.g. rounds of golf, range balls, etc.) and benefits are available to current JC Player cardholders when identification card is presented.

Yes, most unused booklet coupons (e.g. rounds of golf, range balls, etc.) and benefits are available to current JC Player cardholders when identification card is presented.

If you renew your card within 30 days after expiration, you will receive a special $20 discount.

For the Players Card, the anytime round coupons are valid every day of the week, including JC Golf holidays. Two (2) of the round coupons are valid at all JC Golf courses and three (3) are valid at all JC Golf courses except Encinitas Ranch Golf Course, The Crossings at Carlsbad, and Rancho Bernardo Inn Golf Course.

For the Signature Card, the anytime coupon rounds are valid every day of the week, including JC Golf holidays, at all JC Golf courses.

Yes, current cardholders can upgrade for a minimal fee. All booklets and coupons must be returned unused and intact.

The bonus coupons in the bonus booklet are all subject to change. Once a bonus coupon is removed, it is no longer valid or available for redemption. As noted in the inside cover of the booklet, ‘prices and benefits offered to cardholders are subject to change during the membership year, with or without prior notice to cardholders’.

Yes, a cart is included, however, round coupons are not valid for group or tournament play.