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The New Digital JC Players Card Program

Golf Course App

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Experience The New Digital JC Players Card

The trusted JC Players Card is now fully digital - rounds, rewards, partners, and renewals in one place. 

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What's Inside the new JC Golf App?

We’ve upgraded the JC Players Card to a digital app, so all your rounds and benefits are now right on your phone. No more paper or plastic. The app is faster and easier to manage.

  • Digital Coupons & Rounds: No more booklets! Access your rounds and partner discounts directly on your phone.
  • Real-Time Account Management: View your remaining benefits, track your usage, and update your information instantly. 
  • Referral Rounds: Easily manage and redeem your referral rounds in Rewards.
  • Seamless Auto-Renewal:Stay in the game without the hassle with annual auto-renewal. 
  • Preferred Partner Benefits: Your exclusive discounts at our partner locations are now organized and ready whenever you are. 

Get the JC Players App today.

JC Players Card Digital App FAQs

How can I access the app and purchase a digital JC Players Card?

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Download the JC Golf App using the link below. Once downloaded, you'll see the JC Players Card featured on the homepage. From there, you can browse membership options and complete your purchase directly in the app. 

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Why can't I buy multiple memberships?

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The JC Players Card program was designed to provide golfers with a simple, low-cost way to access the best available rates year-round. Because memberships automatically renew now, the program is intended for single, individual use rather than multiple memberships under one account.

Can I purchase a membership at the golf course instead of through the app?

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Yes. Memberships may still be purchased at participating JC Golf facilities. However, app activation will still be required to access digital rewards. All rewards are viewed and redeemed from the app. 

If I don't have a smart phone, can I still buy the JC Players Card?

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Yes, you can purchase the card at participating JC Golf Course and use all of your five rounds at the participating courses. However, the other (non-golf round) rewards would require you to download and use the app. 

How do I upgrade my membership?

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1. If your membership was purchased at one of our golf courses, please return to that property. The staff can process a refund using the original form of payment and assist you with purchasing the membership option of your choice.


2. If your membership was purchased through the app, please go to www.jcgolf.com/. or click the link to complete the request: www.jcgolf.com/jcp-upgrades-refunds-form. Our corporate team will review and process your upgrade request.

How does membership renewal work?

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Digital memberships automatically renew in the app 365 days from the original purchase date.


If you purchased your membership in person at a JC Golf facility, you may receive a prompt within the app requesting a credit card to enable automatic renewal.

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You will receive notification prior to renewal.

How do I redeem my rounds of golf?

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There is no longer a need to carry paper booklets or coupons. Any included rounds of golf are stored digitally within your membership and can be redeemed directly in the golf shop with assistance from our staff.

 

Please note: only newly purchased digital memberships include digital rounds associated with the app.

How long will my existing paper coupons remain valid?

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Current JC Players Cardholders may continue using remaining paper coupons through May 31, 2028.

How do I redeem my reward credits?

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In the JC Golf App:

1. On the home screen, tap the card graphic in the upper-right corner.


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2. Scroll to the bottom and select VIEW REWARDS
3. Choose the reward you would like to redeem and tap to activate it
4. Show the screen to a staff member and they will click REDEEM NOW at checkout

How can I gift a membership?

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Electronic gifting will be available in an upcoming app release.


Until then, we recommend purchasing a course gift card at the facility where the recipient is most likely to play. Gift cards can be redeemed for rounds of golf, merchandise, dining, and services.

I forgot my password and the reset link says I have multiple accounts. What should I do?

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Please contact or visit any participating JC Golf course. A Golf Shop team member can assist with merging your accounts.

 

You will need to confirm which email/account you would like to keep as your primary account.

Why am I not receiving a password reset email?

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If you requested a password reset, check junk and clutter folders for email.

Why can’t I see my rewards or rounds of golf in the app?

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To view your rewards and membership benefits, you must log into the JC Golf App using the same email address associated with your membership purchase. Your email address serves as your unique membership identifier.

If you purchased a paper booklet package prior to June 1st, your rounds do not sync with the app. Next time you purchase a card in the app, your new rounds will sync and be visible in the app.

Where can I find my membership expiration date?

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From the app homepage:

1. Tap the card graphic in the upper-right corner
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2. Open your digital JC Players Card

3. Tap the barcode section to view the benefits of your card. Your expiration date will be displayed under the barcode.

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Do I still need a physical membership card?

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No. Your digital JC Players Card within the app serves as your active membership credential.

What if I get a new phone?

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Simply download the JC Golf App on your new device and log in using your existing account email and password.

Can I use my membership immediately after purchase?

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Yes. Once your purchase is completed, your membership benefits, rewards, and eligible rounds will be available immediately within the app.

Can I cancel automatic renewal?

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Yes. Automatic renewal settings can be managed through your account settings.

What happens if my credit card on file expires?

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If your payment method expires or fails, the app may prompt you to update your billing information to maintain uninterrupted membership acces

Can I share my membership with family or friends?

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No. JC Players Card memberships are intended for individual use only and are non-transferable. The only time this is permissible is in a domestic partnership with two current JC Players playing together.

What if I accidentally created multiple accounts?

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Please contact a participating JC Golf facility. Staff can help merge duplicate accounts so all benefits remain tied to one email address.


After hours, you can submit your inquiry details through the Contact Us form.
On the form, fill in your contact information. Choose “No” regarding a specific golf course. Choose “Yes” for JC Players Card Program. Fill in your request in the Message field.

I cannot see my rounds of golf rewards in the app but I can see my benefit rewards. How do I see my rounds of golf?

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You may have more than one email in your account so the rounds are not synching properly. Please contact a participating JC Golf facility. Staff can help merge duplicate accounts so all benefits remain tied to one email address.

Is the app free to download?

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Yes. The JC Golf App is free to download on both Apple and Android devices.

Do I need internet access to use the app at the golf course?

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Not to use one of your five included rounds of golf. Otherwise, an internet connection is recommended when accessing rewards, redeeming offers, or managing your membership.

Who should I contact for app support?

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For membership or app-related assistance, please submit your inquiry details through the Contact Us form.


On the form, fill in your contact information. Choose “No” regarding a specific golf course. Choose “Yes” for JC Players Card Program. Fill in your request in the Message field.

Will all JC Golf locations accept the digital membership?

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All participating JC Golf facilities and our preferred partners will honor the digital JC Players Card through the app. Refer to the JC Golf website for participating golf courses.

What happens to unused paper rounds or coupons after May 31, 2028?

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Unused paper coupons and rounds will expire after May 31, 2028, and will no longer be accepted after that date.

Can I log in with my Google or Facebook account?

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This is not activated for JC Players. JC Players must use the email address associated with their account and login under settings in the app.

How do I add a referring member so they get a free round of golf?

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During the purchase process in the app, enter the referring member’s full name and email address.

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How do I see my referral rounds in my app account?

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Once your referral round has been approved, it will appear in the Rewards section of your digital membership. If you have any questions, you can submit your inquiry details through the Contact Us form.

 

On the form, fill in your contact information. Choose “No” regarding a specific golf course. Choose “Yes” for JC Players Card Program. Fill in your request in the Message field.

Can the rounds of golf rewards in the app be redeemed as a 2-for-1 coupon at executive courses?

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Yes, as a JC Player you can redeem one of your rounds of golf for two rounds including cart and your guest does not need to be a JC Player at executive courses only. The special offer may not be combined with any other discounts.


Weekday Cardholders: Valid Monday - Friday any time. Not valid Saturday-Sunday.


Anytime Cardholders: Valid every day. At Oaks North, valid after 10:30 am Saturday-Sunday.


Not valid for group or tournament play or on JC Golf designated holidays.

Can I redeem a round of golf reward in the app at Los Serranos Golf Club?

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No, not at this time, but we are working toward providing this as a benefit in the future.

I will be having surgery and unable to play golf. Can I suspend my membership?

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Please email JCMedicalextension@jcresorts.com to get the process started and you will hear back from us within three business days. Please know that JC Golf is sensitive to medical issues that arise with our cardholders.

What is the refund policy?

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According to the Terms and Conditions of the JC Players Card Program: Returns are permissible within 30 days of purchase, and all five rounds remain unused. If rounds are redeemed, returns are not permissible.


For assistance, please submit your inquiry details through our Refunds Form.

Courses Included in the JC Players Program

  • Cathedral Canyon Golf Club
  • Cross Creek Golf Club
  • Dos Osos Golf Club
  • Encinitas Ranch Golf Club
  • Glen Ivy Golf Club
  • Oaks North Golf Course
  • Rancho Bernardo Inn Golf Course
  • The Crossings at Carlsbad
  • The Golf Club of California
  • The Welk
  • Twin Oaks Golf Course
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Goodbye Booklets, Hello Convenience.

We are trading the paper for the pocket. Everything you love about the JC Players Card program has been meticulously built into a sleek, easy-to-use digital experience.


The app replaces the booklet, but our staff is always here to help you redeem rounds or rewards if you prefer assistance at the counter.

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Lighten Your Bag. Level Up Your Game.

The transition is simple. Your JC Players Card benefits are waiting for you. Simply download the app, log in to your JC Players Card account, and your digital membership will be ready for your next tee time.


Thank you for being a part of the JC Golf family for the last 25 years. We can’t wait to see you on the course with the new app in hand.


See you on the first tee,
The JC Golf Team

Start Using the Digital Card

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JC Players Membership Upgrades & Returns

Thank you for being a JC Player!


To request a membership upgrade or return within 30-days of purchase, please complete the form below. Our team will review your request and determine eligibility for a refund or upgrade.


For membership upgrades:

Please purchase your new membership in the JC Players Card app or at a participating golf shop.

Contact Us

Contact Us for Upgrades & Returns

Card Purchased *
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